KMS Carpentry (ABN 49 375 943 207) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
Information we collect
When you send an enquiry or request a quote, we collect the details you choose to provide, which may include:
- your name, phone number and email address
- the property address and suburb
- a description of the work, your preferred timeframe and budget range
- photographs you upload
Like most websites, our hosting provider may also record technical information such as IP addresses and browser type in server logs, for security and maintenance.
How we use it
We use your information to respond to your enquiry, prepare quotations, carry out work you engage us for, and communicate with you about it. We don't sell your personal information, and we don't use it for unrelated marketing.
Disclosure
We only share personal information where it's needed to provide our services — for example with a building surveyor or another trade involved in your project, with your agreement — or where required by law. Enquiries are delivered by email, so they pass through our website host and email provider.
Analytics and cookies
If analytics are enabled on this website, services such as Google Analytics or Meta Pixel may use cookies to collect information about how the site is used (for example, which pages are visited). This information is aggregated and does not identify you directly. You can block or delete cookies through your browser settings.
Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we delete or de-identify it when it's no longer needed.
Access and correction
You can ask to access or correct the personal information we hold about you by emailing info@kmscarpentry.com.au.
Complaints
If you have a concern about how we've handled your personal information, please contact us first at info@kmscarpentry.com.au and we'll respond within a reasonable time. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy from time to time. The current version is always available on this page.